Services
The University Student Health Services is committed to providing accessible, responsive, cost-effective and quality health care and education. This allows students to make responsible choices and perform optimally both physically and mentally, in order to achieve their academic potential and minimize interruptions in their academic pursuits.
Student Health Services
Health Services provides evaluation and treatment of most problems including but not limited to upper respiratory problems, gynecological issues, skin problems, and minor orthopedic injuries.
- Mandated immunization are provided.
- X-rays and ultrasounds are done off site and can be ordered.
- Referrals to off-campus specialists.
- Management of chronic medical problems with your primary care provider.
- Laboratory: strep, mono, pregnancy, urine and glucose testing is done in the office. Other tests are obtained and sent to an off-campus full-service laboratory called Quest Diagnostics.
- Stabilization of emergencies (offered within the clinic only).
- HIV and STD testing.
Abortion care
Health Services does not offer abortions (medical or surgical), but we do have a partnership with Health Imperatives and Planned Parenthood of Massachusetts. These two groups offer all ranges of sexual and reproductive health services and much more and most importantly are local. If students come into the office with needs we do not provide we will directly refer to these organizations and get students set up with their clinical coordinators.
More information about each organization can be found below:
Appointments
Before heading to Health Services, please call first to make an appointment: 508.999.8982 or log into the patient portal. Walk-in appointments are dependent on availability. Appointments are available Mondays through Fridays, from 8am to 5pm.
Remember to bring your:
- Insurance card or Insurance Information
- UMass Pass (student ID)
Each time you visit Health Services for care, we bill your insurance—whether it's your student health insurance plan through the university, your own plan, or a family health insurance plan. We do not charge a separate co-pay for office visits.
First aid and urgent care
If you are in need of first aid, or you have an urgent issue that is not an emergency, we do accept walk-ins. In the case on emergency please contact Public Safety at 508-999-9191. A trained first responder will assess the situation and arrange further assistance as needed.
Health services portal
Our online health services portal offers a way for you to communicate securely with Health Services providers, view a summary of your patient visits, submit your required health records, make an appointment and find health information. We make every effort to respond within 2 to 3 business days when classes are in session.