Campus Services Center (CSC)

Visit www.umasspass.com to learn more and manage your account.

The UM Dollars account is a declining balance account attached to your UMass Pass that you can deposit money into at any time. Once you are funded, simply swipe your ID card at any participating location, on or off campus!

FAQs

If I lose my UMass pass what should I do?

The first step you will want to do is report that your UMass pass is lost. You can do this by going to www.umasspass.com to report your card lost or stolen. Another option is to call 508-999-8132 and report your card is lost or stolen, which can only be done during office hours.

After your missing UMass Pass card is reported missing, stop by the Campus Services Center, which is located on the ground floor of the campus center, and ask for a replacement UMass Pass. The replacement fee for a new UMass pass is $30.

What additional services does the Campus Services Center have to offer?

UMass pass now sells mail envelops (10 cents) and stamps (44 cents). We also have the services of making copies (10 cents) and sending out faxes ($2.00 for the first page and $1.00 for each additional page).

Which external locations accept my Umass Pass? (*only UMDollars may be used at the book store and off campus locations.)

  • Domino's Pizza
    972 Kempton St. New Bedford, MA 02740 -- 508.999.2911
  • Friendly's
    307 State Rd. North Dartmouth, MA 02747 -- 508.994.9657
  • Papa Gino's
    329 State Rd. N. Dartmouth, MA 02747 -- 508.997.5800
  • Stephen and Company
    8 Champion Terrace North Dartmouth, MA 02747 -- 508.993.1003
    (Discount granted if you present your UMass Pass but another payment method must be used.)
  • Subway
    386 State Rd. N. Dartmouth, MA 02747 -- 508.990.3600
  • TGI Friday's
    455 State Rd. North Dartmouth, MA 02747 -- 508.984.1083
  • Union City Bar & Grill
    250 Union St. New Bedford, MA 02740 -- 508.992.1007

What should I do if my meal plan isn't working?

If your meal plan is not working please stop by the Campus Services Office to figure out what exactly the issue is so we can promptly correct it. Campus Services is located on the 2nd floor of the Campus Center (left of the Student Affairs Office). You can also reach Campus Service by calling 508.910.6440 or emailing campusservices@umassd.edu.

What should I do if my card will not allow me access into my dorm?

Stop by the Campus Services Center located on the ground floor of the campus center located next to the Blue and Gold room and Campus Bookstore. You can also reach UMass Pass at 508-999-8132 or umass@umassd.edu.

What should I do if I switched housing but my card won't allow me to into my new residence?

The first step is to make sure that you have properly checked out of your previous residence and into your new residence. After these steps have been completed your Resident Director will then contact Housing, who approves and then makes the appropriate changes to your housing access levels. You will want to contact housing by calling 508-999-8140 to make sure you have properly filled out the proper documentation and followed all of the procedures.

What hours is the Campus Services Center open?

Regular hours are Monday through Friday, 9am to 4pm.

Hours may vary during peak and off-peak weeks.

More to come! Visit www.umasspass.com for more information.

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